This place is special. If you want quality service for your bicycle, this is the right place. Simone has a lifetime of experience in the cycling industry, and you can tell when you get your bike back. To those who say the service wasn’t what they expected, if you want a smile and someone to follow you around the store, go to Apple. This is a specialized cycling shop with high quality and years of experience. The bike fit Simone did for me significantly reduced my times and improved my technique, plus he charges a fraction of what you would pay elsewhere for a bike fit. 100% recommended, I’m glad I found a bike shop of this caliber in the city.
Excellent service and friendly staff. As a long time customer, I have been consistently happy with the quality of service. As I am not very mechanical, Simon has always been very helpful and has great ideas.
We have purchased multiple bikes from Cycles West and are very happy with the service and bikes. Jill and Simon run an amazing shop and have very friendly staff. Thank you for being a genuine small business in our community.
Great, friendly, knowledgeable staff. You can tell they are local and are invested in the community. Great job on my bike too.
I love that it is owner/bike mechanic operated and they always do a great job.
Great, friendly service. Nice shop and people.
Very competent shop. Like the fact that it’s family run. Support local family business.
Great service, friendly people. Simon did a great job on my bike fitting and getting kids bikes that they can use now and grow in to. I would recommend this place to anyone.
Very friendly people, nice to support small local company.